What we know—and what remains open.

The freehold changed hands

• FICM transferred the freehold to two Emerald trustee companies in February 2022.
• Livingcity Asset Management acted as the landlord’s appointed representative.
• A Livingcity representative was appointed as MANCO’s sole director in January 2026.

The freeholder and MANCO remain separate legal entities.

Overall budget increased by 5.3%

• The overall budget is 58.9% higher than the 2021/22 budget.
• The lift provision increased by 41.6% in one year.
• Reserve contributions increased by 102.3% in one year.
• All figures are budget estimates and provisions, not actual expenditure or the available reserve balance.
• Action Team inquiry awaiting response.

Block B lifts

• Block B’s lifts have been out of service frequently.
• Urbanbubble has not provided the root cause or any professional inspection reports.
• The Action Team requested consultation on any significant remedial costs.
• A reply is still awaited.

Service-charge accounts

• Urbanbubble has not issued the annual service-charge accounts on time; all accounts after 2021/22 remain outstanding.
• The Action Team reviewed the 2021/22 accounts, raised issues and is still awaiting a reply.
• Without current accounts, leaseholders cannot see the actual expenditure, compare it with the budget or understand the current reserve position.